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Boutique hotel lobby interior by Zamzam Decor

Hotels & Hospitality

Spaces guests remember and operators can maintain.

Lobbies, guest rooms, restaurants and lounges designed for hospitality-grade wear — without the institutional feel that comes with it.

Kenya Practice

Designing across the country

Free Site Visit

Anywhere in Nairobi

3D Visuals

See it before you build it

Workmanship Guarantee

On all installations

Boutique hotel lobby in Nairobi CBD

Hotels

Designed for daily wear

The discipline

Hospitality interiors have two clients

Every hospitality decision serves two people: the guest who wants a space that feels special, and the operator who has to clean it daily, repair it cheaply and keep it looking new through thousands of stays.

We design to both. That means genuinely warm, characterful spaces built from contract-grade materials, with maintenance access planned in, replaceable wear elements, and a specification your housekeeping team can actually keep on top of.

  • Guest-room prototypes before roll-out
  • Contract-grade fabrics, surfaces and flooring
  • Back-of-house and service flow planned
  • Phased delivery to protect occupancy

Spaces

Hospitality areas we design

Front of house and back of house, designed together.

Lobbies & Reception

Arrival sequence, front desk, concierge, seating clusters and lighting that reads as welcoming at both midday and midnight.

Guest Rooms & Suites

Bed walls, wardrobes, desks, luggage zones and lighting controls — prototyped and tested before being rolled out across a floor.

Restaurants & Cafés

Covers planning, banquette and loose seating mixes, service routes, bar joinery and acoustics that let people hear each other.

Lounges & Bars

Evening-led spaces with layered lighting, softer acoustics and durable upholstery that survives constant turnover.

Conference & Events

Flexible meeting and banqueting spaces with movable partitions, AV integration and storage for stacked furniture.

Back of House

Staff corridors, housekeeping stores, linen rooms and service lifts — planned so operations never cross the guest journey.

Operator requirements

What we plan for hospitality operators

The specification detail that determines running cost over a decade.

  • Contract-grade upholstery and rub-test ratings
  • Stain and moisture-resistant surfaces
  • Wear-resistant, slip-rated flooring
  • Corner and skirting protection in traffic routes
  • Acoustic separation between rooms
  • Guest-room lighting scenes and controls
  • Luggage handling and storage zones
  • Housekeeping trolley routes and clearances
  • Serviceable joinery with replaceable panels
  • Fire, signage and escape-route compliance
  • Accessible rooms and inclusive circulation
  • Phased roll-out to protect occupancy

A guest forgives a small room. A guest never forgives a tired one.

Zamzam Decor — Hotels & Hospitality

How it runs

How a hospitality project runs

Programmed around occupancy, seasonality and revenue protection.

01

Operator Brief

Positioning, target guest, average rate, housekeeping model and the maintenance realities of your current property.

Week 1

02

Concept & Guest Journey

The arrival-to-room sequence designed as one narrative, with concept boards for each front-of-house zone.

Week 2 – 3

03

Prototype Room

One guest room built in full so you can test the specification, the lighting and the housekeeping workflow before roll-out.

Week 4 – 6

04

Specification & FF&E

A full FF&E schedule with rub-test ratings, lead times and replacement part references for every element.

Week 6 – 8

05

Phased Roll-Out

Floor-by-floor or zone-by-zone delivery with sound and dust control, protecting occupancy and revenue.

Ongoing

06

Handover & Training

Care and cleaning guidance for housekeeping, spare stock handover and a scheduled maintenance review.

Completion

Frequently Asked

Hospitality design questions

Still have a question? Call +254 799 007 610 and speak to a designer directly.

Yes — this is standard for us. We work floor by floor or wing by wing with acoustic and dust screening, agreed quiet hours, and separate contractor access so the guest experience is protected.

Start your project

Let us look at your property

We will walk the building with your operations team and come back with a phased plan that protects occupancy while it lifts the guest experience.